General terms and conditions of business
about renting a holiday accommodation
Status: October 1, 2024
Ferienunterkunft / Vermieter
Traumwerk 24 GmbH
Steinerne Furt 72
86167 Augsburg
The following general terms and conditions apply to the use of the above-mentioned vacation accommodation:
1 Scope of application
The general terms and conditions apply to the rental of the vacation accommodation for lodging as well as all other services provided by the landlord for the guest.
2. booking
The booking of the vacation accommodation is concluded by the booking confirmation, which is sent to the guest following the online booking. The booking is therefore legally binding upon receipt of the booking confirmation. The booking also constitutes acceptance of these general terms and conditions and the house rules, which are made available to the guest during the stay.
3. stay
The vacation accommodation including inventory and the facilities belonging to the house are to be treated with care by the guest. The guest is responsible for cleaning the vacation accommodation during the rental period. The guest must also ensure that the windows are closed, the lights are switched off and the radiators are turned down when leaving the accommodation.
Use of the vacation accommodation is reserved for the guests specified at the time of booking. If more people use the vacation accommodation than agreed, a separate fee of 100 euros per person must be paid. Subletting and transfer of the vacation accommodation to third parties is not permitted.
During the stay, the house rules sent to the guest for their information shall apply. The landlord is entitled to terminate the tenancy immediately and without notice in the event of breaches of the GTC or the house rules. There is no legal entitlement to a pro rata refund or compensation.
4. payment
The guest is obliged to pay the landlord's applicable prices for the provision of the vacation accommodation and the other services used by him. A deposit of 20% of the total amount is due within 7 days of receipt of the invoice. The remaining amount is to be paid no later than 7 days before arrival. Both payments are to be transferred to the landlord's account. For short-term bookings, the total price must be transferred immediately after the booking confirmation. In the event of late payment, the guest will receive a payment reminder. If no payment is made, reminders with a reminder fee of 10 euros each will be sent to the guest.
5. withdrawal
The guest has no free right of withdrawal. In the event of withdrawal, the guest is obliged to pay part of the agreed price as compensation. The amount of compensation is based on the following table:
Cancellation up to
45 days before the start of the rental period: 10 % of the rental price
44 - 33 days before the start of the rental period: 30 % of the rental price
32 - 22 days before the start of the rental period: 60 % of the rental price
21 - 12 days before the start of the rental period: 80 % of the rental price
11 days before the start of the rental period - start of the rental period: 90 % of the rental price
Cancellation must also be made in writing.
The landlord can cancel the booked service without giving reasons up to 14 days before arrival. Payments already made will then be refunded to the guest in full. A later cancellation of the contract is also permitted in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case, liability is limited to reimbursement of the rental price. In the event of justified withdrawal, the guest shall not be entitled to compensation. Liability for travel and hotel costs is also excluded. We recommend that you take out travel cancellation insurance.
6 Liability
The landlord is liable for the proper provision of the rental property within the scope of his duty of care. Liability for any breakdowns or faults in the water or electricity supply as well as events and consequences due to force majeure are excluded. The landlord also accepts no liability for the loss of items or theft in the house or on the property.
The guest is liable for damage caused by the guest through willful intent or gross negligence. Arrival and departure are also the responsibility and liability of the guest. In addition, a fee of 200 euros will be charged if the keys to the vacation accommodation are lost.
7. written form
Amendments and additions to these General Terms and Conditions must be made in writing. This also applies to amendments to this written form clause. Furthermore, no verbal agreements have been made.
8. SEVERABILITY CLAUSE
Should individual provisions of these General Terms and Conditions of Business be invalid or unenforceable or become invalid or unenforceable after they become known, this shall not affect the validity of the remainder of the General Terms and Conditions of Business. The invalid or unenforceable
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